Security Center
At 1st Capital Bank, a division of Santa Cruz County Bank, we understand that your security is important to you and we make it a priority. Our system controls and products are designed to keep your information secure and protect against potential fraud. The resources on this page are here to help you be aware of potential risks to avoid and what to do if you think your information may be compromised.
Several news agencies have recently reported a significant data compromise affecting millions of consumers. Click here to learn about the steps you can take to protect yourself from identity theft.
If you suspect any of the following, please contact us immediately.
- Fraud activity
- Unauthorized check/paper draft activity
- Unauthorized ACH withdrawal
- Unauthorized debit card transaction
- Unauthorized wire transfer
- Unauthorized access to Online or Mobile Banking
- Lost or stolen checks
- Lost or stolen debit card or ATM card
Fraud Prevention
Identity Theft
Identity theft is a growing concern. By managing your personal information wisely and cautiously, you can minimize the risk.
If you suspect your identity may have been stolen, please contact us immediately so we may help safeguard your account. You should also contact the credit bureaus listed below. For more information regarding how to guard against or report identity theft, visit the Federal Trade Commission (FTC) web site.
Credit Bureaus
Equifax – www.equifax.com
Report Fraud: 800-525-6285
Order Report: 800-685-1111
Write: P.O. Box 740241
Atlanta, GA 30374-0241
Experian – www.experian.com
Report Fraud: 888-397-3742
Order Report: 888-397-3742
Write: P.O. Box 2104
Allen, TX 75013
TransUnion- www.transunion.com
Report Fraud: 800-680-7289
Order Report: 800-916-8800
Write: P.O. Box 1000
Chester, PA 19022
Other Resources Regarding Types of Fraud, Prevention and Reporting
- The Federal Deposit Insurance Corporation (FDIC) webpage on Cybersecurity and Identity Theft
- The Internet Crime Complaint Center (IC3) - a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).
- Anti-Phishing Working Group - The Anti-Phishing Working Group (APWG) is a non-profit global pan-industrial and law enforcement association focused on eliminating the fraud, crime and identity theft that result from phishing, pharming, malware and email spoofing of all types.
- STOPFRAUD.GOV – The Financial Fraud Enforcement Task Force Federal Trade Commission TC Consumer & Privacy Resources
- OnGuardOnline.gov - The federal government’s website to help you be safe, secure and responsible online. Managed by the Federal Trade Commission.
